In spite of the budget reductions, the Library has maintained a high level of service to meet the needs of the community.
Total patron visits increased in 2010.
2010 Service Levels and Programs
- 1,075,608 reference questions answered (in person, phone, fax, mail, email, text, Live Help chat)
- 175,185 people attended 5,957 programs at the Central Library, neighborhood branches and Mobile Services
- 762,756 podcast downloads of Library programs